Our Commitment

We stand behind the quality of our products and workmanship. This page outlines the coverage provided under our Limited Product & Installation Warranty, including what is covered, what is not covered, and the responsibilities of both Sentinel Pool Products and the homeowner.

​

Warranty Coverage

Our Limited Warranty covers qualifying manufacturing defects in removable pool safety fences and pool covers, including defects in:

​

• Mesh

• Posts

• Hardware and other materials used in manufacturing

​

Sentinel Pool Products also warrants the installation workmanship of its products for it's lifetime from the date installation is completed and payment has been received in full.

​

If a covered manufacturing or installation defect renders the product unfit for its intended use, Sentinel Pool Products will repair or replace the affected component(s) at its discretion.

​

Warranty Effective Date

Warranty coverage begins when both of the following conditions have been met:

​

• Installation has been completed by Sentinel Pool Products.

• Payment has been received in full.

​

What Is Not Covered

The Limited Warranty does not cover:

​

• Cosmetic or aesthetic defects

• Damage caused by excessive snow or ice accumulation

• Ground movement, settling, frost heave, or unstable surfaces

• Damage resulting from abuse, misuse, accidental damage, or improper care

• Damage caused by excessive exposure to chlorine, oxygenated water, or other oxidizing agents

​

Homeowner Responsibilities

To help ensure the longevity of your fence or cover, homeowners are responsible for:

​

• Inspecting the product regularly

• Reporting damage promptly

• Taking reasonable steps to prevent unnecessary deterioration

​

Routine inspections and maintenance help identify potential issues before they become more significant.

​

Additional Warranty Information

This Limited Warranty:

​

• Applies only to the original purchaser

• Is non-transferable

• Replaces all other express or implied warranties to the extent permitted

• May be void if the product has been abused, misused, or altered

​

Sentinel Pool Products reserves the right to determine whether a product failure falls within the terms of this warranty.

​

If tests administered, or observations made by Sentinel Pool Products demonstrate that the fence has been subjected to abnormal concentrations of oxygenated water, chlorine or other oxidizing agents, or that the fence or cover has been cut

or otherwise abused or misused, the present limited warranty and any other warranty, whether express or tacit, shall be

null and without effect.

​

Questions About Your Warranty?

If you have questions about your warranty coverage or believe your product may require service, please contact Sentinel Pool Products. We're happy to review your situation and discuss the available options.​